Michigan Tech Telecommunications Services Prospective Students Current Students Majors Athletics Alumni/Friends Parents Faculty/Staff Search Departments A2Z Michigan Tech University Michigan Tech's Department of Central Computing Department of Telecommunications Services

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Go to Telcom Home Page Go to Telcom Home Page  
Go to General Information Pages Go to General Information Pages  
Go to News & Announcements Go to News & Announcements  
Go to MTU's Data Network Pages Go to MTU's Data Network Pages  
Go to MTU's Video Network Pages Go to MTU's Video Network Pages  
Go to MTU's Voice Network Pages Go to MTU's Voice Network Pages  
Go to Telcom's Physical Plant Pages Go to Telcom's Physical Plant Pages  
Go to the Quick Links Go to the Quick Links  
 
 
 
 
 
 
 
 
About Us
 
 
About the MTU Telecommunictions Department (Telcom)

The MTU Telecommunications Department (Telcom) is a subset of the University's Information Technology group. Telcom is responsible for providing voice, data, video services, infrastructure for all administrative & academic departments and residential housing areas. These services are purchased or leased and include data network connections, telephone services, audio conferencing, pagers, cellphones, voicemail, auto-attendant services, cable TV, and many others.

Michigan Tech is an Internet 2 school and participates in many corporate partnerships to investigate and deploy new technologies such as thin-client devices, IP telephony, and middleware services.

 
Telcom Customer Service
Telcom is constantly striving to bring the latest phone and network technologies to the MTU campus, the Telcom Customer Service Center is here to assist you in determining which MTU Telecommunication's Services will be the most helpful for your needs. Customer Service representatives are available to assist with your account information and are happy to answer any questions or problems concerning your services.

If there are any particular services that you would like incorporated, please contact Telcom Customer Service Center located in room B12 in the basement of the EERC building or call (906) 487-2000. Our office hours are from 8:00 am to 5:00 pm, Monday thru Friday.
 

Michigan Technological University
Department of Telecommunications Services
B12 EERC Building
1400 Townsend Drive
Houghton, Michigan 49931

Customer Service Hours: 8:00 am-5:00 pm (M-F)
Phone: (906) 487-2000
Fax: (906) 487-2300

 
 
 
 
 
 
 
 
 
 
 
 
 

Service-related contacts:
Resnet
For questions, suggestions on Resnet — resnet@mtu.edu

Rovernet
For questions, suggestions on Rovernet — rovernet@mtu.edu

MTU Cable
For questions, suggestions on MTU cable — mtucable@mtu.edu

Work Orders/Trouble Tickets
To order or make changes to phones, network connections or other Telcom services — telcom-request@mtu.edu

MTUNet Work Orders/Trouble Reports
For MTUNet work orders or trouble reports — MTUNet Portal

Website
For questions or comments about the Telcom website — tcweb@mtu.edu

General Information
For general information, questions or comments — telcom-request@mtu.edu

 
 
 
 
 
 
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MTU Telecommunications Services

 

Please email the webmaster at tcweb@mtu.edu with questions or comments about this site.
Copyright © 2005. All Rights Reserved. MTU Telecommunications Services
This page was last revised: October 26, 2006

This site was designed and developed courtesy of MTU Alumnus, Viki DeMars '01 (STC)