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- Submit your request through the on-line Telephone
Service Request form or;
- Send an email message to telcom-request@mtu.edu with
the following information:
- Your name
- Your department, building, room number, and phone number
- The account number you want charged
- The complete description of services needed
- Any other relevant information, i.e., names, room numbers, jack
id (color and number), equipment types, etc. of others involved
with the service requested
- Call 487-2000 or stop by the MTU Telcom Customer Service
in Room B24 in the EERC basement for assistance.
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| How to Order Pager Services |
To order pager service
- Send an on-line request from our web site: www.tc.mtu.edu or;
- Call 487-2000 or stop by the MTU Telcom Customer
Service in Room B24 in the EERC basement for assistance
or;
- Send
an email message to telcom-request@mtu.edu with
the following information:
- Your name
- Your campus address
- Your campus phone number
- Your home address
- Your departmental account number (if applicable)
- The type of paging service you are requesting
- The complete description of services needed
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| How to Order the MTU Meet-Me
Teleconference Services |
If you want to use this service you must schedule the
conference call 48 hours in advance of the call.
- Call or stop by the MTU Telcom Customer Service
in Room B24 in the EERC basement, to schedule or;
- Send an on-line request from our web site: www.tc.mtu.edu or;
- Send an email message to telcom-request@mtu.edu with
the following information:
- Your name
- Your Tech ID number
- The date you are requesting the service
- The time the conference call is to start
- Your department account number (if applicable)
- Whether or not you will need an 800 number in addition
to the local number
- Any other relevant information that you wish to
include
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How to Order Network Services |
To order network service, contact your department network
systems administrator with your request. The systems administrator
will send us the request. If you are not sure who your systems
administrator is, contact your department head or director.
Your department's monthly bill will reflect all individual charges. If you
have questions or need more information on your bill, please call Telcom
Customer Service at 487-2000.
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Important Notes
To ensure the reliability and maintainability
of the campus phone system, all telephone equipment must be purchased or
leased through the telecommunications department.
This includes, but is not limited to single line phone sets, key system
(panther or panasonic) sets and cordless sets.
Telecommunication
cables must be obtained
from the telecommunications
department to meet telecommunications
engineering specifications.
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