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MTU Telecommunications Services for Daniell Heights Tenants
 
 
Daniell Heights Services at a Glance

Resnet

The Residence Life Network (Resnet) provides individuals living in university housing high-speed access to the University’s network.

Daniell Heights tenants may subscribe to Resnet services at the Customer Service desk located in the EERC (B12). Current pricing for service is $21.25/month, $75.00/semester and $150.00/year. When you subscribe, you will be issued a DSL kit which contains everything you will need to get connected. The DSL kit also includes an instruction sheet for your convenience. If you have any questions or concerns, you can contact the Resnet Consultants.

When you first connect to Resnet, your personal computer (which must have an Ethernet card installed) is registered and connected to the University’s network at 10 Mbps using a network patch cable connected to a DSL modem, which is connected to your phone outlet (splitter if you have a phone as well).

Resnet is supported by a group of talented operators and service providers who make sure you have 24-hour access. They can be reached at 483-9955.

For more information on Resnet see: http://www.resnet.mtu.edu

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Rovernet (Wireless Service)

Rovernet is a network service available to all current students, faculty and staff of Michigan Technological University at no charge. Providing and supporting Rovernet is a joint effort of many University departments.

Rovernet is designed to allow you to take your laptop or PDA and "rove" around campus to gain access to network resources (such as the web and e-mail).

There are two components to RoverNet. The first component consists of Wireless "hot zones" (access points) which allow you to gain access at speeds up to 11 Mbps in 802.11b locations and up to 54Mbps in 802.11g locations. The second component consists of wired Ethernet locations which allow you to gain access at speeds of 10 Mbps from a wired network jack.

For more information on Rovernet see: http://www.rovernet.mtu.edu

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McAfee AntiVirus Software

MTU has arranged a large purchase of McAfee Antivirus Software so that everyone can have better security. The software is available for both MAC and PC platforms and is provided at no charge for all students with Resnet connections, while other students, staff and faculty may purchase the software for a small yearly fee as follows:

  • Students without Resnet ($1.00/per year)
  • Staff and Faculty ($5.00/per year)

The software is available for both MAC and PC platforms and individuals, who have more than one computer, may purchase multiple copies of the software.

For more information on this service see http://www.tc.mtu.edu/data/security/securitysoftware.htm

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Pagers

We provide alpha-numeric and numeric paging service to MTU faculty, staff and students through our partnership with Superior Spectrum.

The monthly paging service lease covers the monthly cost of the paging service as well as the pager rental cost.

Batteries for the leased equipment can be obtained through the Telecommunications Customer Service Center, which is located in Room B12 of the EERC Building.

For more information on this service see http://www.tc.mtu.edu/data/dataservices/pagers/

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MTU Cable TV

Cable television is available for MTU students living on campus. The basic cable service includes over 50 channels plus the MTU Movie Channel featuring 24 movies per month.

MTU Cable has undergone some upgrades. Students will now find an expanded line up of channels and a variety of these channels in stereo; Husky Movie Vision, MTV, MTV2, CMT, and VH1. The Emergency Alert System is also now on all channels offered on MTU Cable making Michigan Tech an even safer place.

HBO and Showtime are also available for an extra fee upon request.

For more information and a complete channel listing see http://www.tc.mtu.edu/video/videoservices/mtucable/

To order MTU Cable, see: http://www.tc.mtu.edu/forms/heightsreq.htm

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Student Telephone Services

The University provides analog telephone services to tenants of Daniell Heights. There is an installation fee of $25.00 and a monthly fee of $21.50. Although, you must provide your own phone, you will not incur any usage fees other than for international long distance calls. Voicemail is also available at no charge.

For more information on long distance service, see http://www.tc.mtu.edu/voiceservices/techconnect.htm

To order telephone service, see http://www.tc.mtu.edu/forms/heightsreq.htm

For more information, on Daniell Heights local phone service, contact the Telcom Customer Service Center located in room B12 in the basement of the EERC building or call (906) 487-2000.

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TECHCONNECT

TECH CONNECT is direct dial long distance calling from on campus provided to the MTU community. Each customer receives an account and Personal Billing Number (PBN) to make calls from their campus residence and the local calling area. Students will only need to consider this service if the make international long distance calls. 

For more information see http://www.tc.mtu.edu/voiceservices/techconnect.htm

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Domestic Long Distance and International Calling

Domestic long distance calls are free to anyone living in university housing. Canada and some island nations are included. Any number that uses the North American number plan, i.e. xxx-xxx-xxxx, will be a free call. Calls that require the international access code of '011' will require a calling card. Daniell Heights' residence must sign up for telephone service to take advantage of the free domestic calling.

For more information, contact Telcom Customer Service Center located in room B12 in the basement of the EERC building or call (906) 487-2000

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MTU Cellular Service

Cellular Service is available to all MTU Faculty, Staff and Students.

Rates and plans and coverage information is available at http://www.tc.mtu.edu/mtucellular/

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MTU MEET-ME Telephone Conferencing Service

The service is provided through Ameritech and allows conference calls of up to 26 people connected together. Callers enter the conference via a local number or remote callers dialing a 800 number. The service can be used by anyone but must be scheduled in advance.

For more information see http://www.tc.mtu.edu/voice/voiceservices/teleconference/index.htm

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Reminder to return Hub or DSL modem
Telcom subscribers who have either a Hub or DSL modem and are cancelling their Resnet service, are reminded that their will be a $100.00 equipment charge applied to their Telcom bill if the equipment is not returned to Telcom.

Notice to all MTU Cellular Subscribers who will be leaving the local calling area.
Phones on the local digital plan are roaming restricted unless specifically requested otherwise. If you are leaving the local calling area, your phone will not work.

National plans are available, which would allow usage outside of the local area without roaming charges. (Contact the MTU Cellular Representative for more details).

Suspension plans are available for those who do not wish to use their phones over the summer. (Call 487-2000 or stop by the MTU Telcom Customer Service in Room B12 in the EERC basement for details regarding this option.)

If you are graduating or leaving the area permanently, you may wish to cancel your cellphone contract. Also, as a reminder, CellularOne has a 30-day cancellation policy.

Contact the Telcom Customer Service Center located in room B12 in the basement of the EERC building or call (906) 487-2000 if you have any questions or need more information on any of these procedures.

 
 
 
 
 
 
 
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MTU Telecommunications Services

 

Please email the webmaster at tcweb@mtu.edu with questions or comments about this site.
Copyright © 2005. All Rights Reserved. MTU Telecommunications Services
This page was last revised: October 26, 2006

This site was designed and developed courtesy of MTU Alumnus, Viki DeMars '01 (STC)