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MTU Voice Services -- IP Telephony (System Feature Descriptions)
 
 
System Features and Functionality -- Overview
 

Direct Paging

The Direct Paging feature allows you to page a party through their phone speaker. If the paged party has Off-Hook Voice Announce enabled, the page will be heard even when the part is on a handset or headset call.

This feature is currently available on the 5001 IP Phone; 5005 IP Phone; 5020 IP Phone; 5215 IP Phone; 5220 IP Phone; 5140 IP Appliance.

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Directory

The Directory feature provides you with access to the Mitel Networks 6500 Speech-Enabled Applications. This allows you to use voice commands to route calls to people or departments within the 6500 SE Attendant system. You can also make calls to people outside of MTU providing their names are listed in your Personal Directory.

This feature is currently available on the 5005 IP Phone;

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Do Not Disturb

The Do Not Disturb feature disables your ringer. When activated, extension users calling you will hear a busy tone and and a message indicator to alert the caller that you have placed your extension in the do not disturb mode.

In addition to placing your phone in a busy state, the do not disturb feature will also disable your extension's ringer and ignore any paging calls.

This feature is currently available on the 5001 IP Phone; 5005 IP Phone; 5020 IP Phone; 5215 IP Phone; 5220 IP Phone; 5140 IP Appliance.

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Group Paging

The Group Paging feature allows you to page a group of telephones through their built-in speakers. You can belong to as many as three paging groups with one group designated as your "prime" group.

When you need to respond to a Group Page, but don't know the identity or extension number of the paging party, use the Meet Me Answer feature. You have up to 15 minutes after receiving the page to use Meet Me Answer.

This feature is currently available on the 5020 IP Phone; 5215 IP Phone; 5220 IP Phone; 5140 IP Appliance.

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Handsfree Operation

The Handsfree Operation feature allows you to answer and make calls without lifting your handset.

This feature is currently available on the 5020 IP Phone; 5215 IP Phone; 5220 IP Phone; 5140 IP Appliance.

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Headset Operation

The Headset Operation feature allows you to use a headset to answer and make calls.

This feature is currently available on the 5020 IP Phone; 5215 IP Phone; 5220 IP Phone; 5140 IP Appliance.

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Hold

The Hold feature allows you to place a call on hold. It also allows you to retrieve a call that has been held.

This feature is currently available on the 5001 IP Phone; 5005 IP Phone;5020 IP Phone; 5215 IP Phone; 5220 IP Phone; 5140 IP Appliance.

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Hot Desking

The Hot Desking feature allows you to long into the telephone system from any phone designated as a Hot Desk phone. Simply log in at the phone using your assigned Hot Desk User Extension Number and the phone immediately assumes all your sped dials, features keys, call forwarding setup, and line appearances -- even your language preference for the display.

Any changes you make to the phone while you are logged in -- for example, adding a speed dial -- are saved to your personal profile. Logging in activates your profile on any phone that supports Hot Desking.

This feature is currently available on the 5005 IP Phone; 5020 IP Phone;5215 IP Phone; 5220 IP Phone; 5140 IP Appliance.

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MTU's Voice Network at a Glance
Voice Network Overview General Information
Voice Network Services Architecture & Features
Support & Management

Policies & Documentation

 
IP Telephony Products

IP Telephone System Features
 
 

About Mitel Networks Corporation
Founded in 1973, Mitel Ntworks has become a leading-edge provider of next-generation IP telephony solutions. The company creates advanced communication solutions and applications in the areas of sppeach recognition, wireless mobility, unified messaging, and customer intereaction soltuions.

 
 
 
 
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MTU Telecommunications Services

 

Please email the webmaster at tcweb@mtu.edu with questions or comments about this site.
Copyright © 2005. All Rights Reserved. MTU Telecommunications Services
This page was last revised: November 28, 2005

This site was designed and developed courtesy of MTU Alumnus, Viki DeMars '01 (STC)