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MTU Voice Services -- IP Telephony (System Feature Descriptions)
 
 
System Features and Functionality -- Overview
 

Intrude (Override)

The Intrude feature allows you to enter an established call and speak to the parties involved. When doing so, your entry is indicated by a warning tone that all parties can hear.

The availability of this feature depends on the "Intrude Priority" assigned to your extension.

This feature is currently available on the 5001 IP Phone; 5005 IP Phone; 5020 IP Phone;5215 IP Phone; 5220 IP Phone; 5140 IP Appliance.

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Language Change

The Language Change feature allows to change the language as it appears on the display.

This feature is currently available on the 5005 IP Phone; 5020 IP Phone; 5215 IP Phone; 5220 IP Phone; 5140 IP Appliance

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Meet Me Answer

The Meet Me Answer feature allows you to respond to a Group Page when you don't know the identity or extension number of the paging party. You have up to 15 minutes after receiving a Group Page to use the Meet Me Answer feature.

This feature is currently available on the 5020 IP Phone; 5215 IP Phone; 5220 IP Phone; 5140 IP Appliance.

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Message Waiting (see Call Back)

The Message Waiting feature allows you to leave a message waiting indication to alert the user to return your call if there line was busy or was unanswered. The called extension user is informed of the message waiting by their flashing Message Indicator lamp and the words MESSAGE WAITING appear on their LCD display (if available).

This feature also allows you to leave a message waiting indication at another extension directly without dial the extension number. You can also choose to cancel a message waiting indication that you have left at another user's extension.

When a message waiting indication is answered, the originating extension of the message waiting indicator is automatically called. If you have a message waiting indication from the voicemail system, the voice mail extension is automatically called. Note, however, that if you have two message waiting indications left at your extension, that is, one to call the voicemail system and the other from another extension user, the voicemail system is always called first.

This feature is currently available on the 5001 IP Phone; 5005 IP Phone; 5020 IP Phone; 5215 IP Phone; 5220 IP Phone; 5140 IP Appliance.

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Message Waiting Indicator Lamp

The message waiting indicator lamp provides simple visual notification of new voicemail messages or message waiting indications.

This is a standard feature that is currently available on the 5001 IP Phone; 5005 IP Phone; 5020 IP Phone; 5215 IP Phone; 5220 IP Phone; 5140 IP Appliance.

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Messaging -- Advisory

The Messaging feature allows you to program your extension to display a message at a calling extension. The message then remains on the calling extenion's display for the duration of ringing and is cleared when the caller hangs up or you answer the call.

These messages may include:

Msg. No. Message
1 AWAY SICK
2 AWAY ON HOLIDAY
3 BACK TOMORROW/MONDAY...SUNDAY
4 BACK AM/BY MIDDAY/11AM...1AM
5 GONE TO LUNCH
6 BACK PM/BY 1PM, 2PM...MIDNIGHT
7 GONE HOME
8 PLEASE CALL BACK
9 NO CALLS PLEASE
* BACK SOON
# AWAY ON BUSINESS

This feature is currently available on 5020 IP Phone; 5215 IP Phone; 5220 IP Phone; 5140 IP Appliance.

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Mitel Networks IrDA Module

The Mitel Networks IrDA (Infrared Display Adapter) Module provides a wireless connection between Mitel Networks’ IP-based ICP and the Palm Handheld Personal Digital Assistant (PDA).

The IrDA Module’s Dial by Address Book (DBAB) application enhances the PDA’s existing Address Book function by enabling PDA users to select a stored phone number and dial it directly from the PDA.

The IrDA Module’s Telephony Features Integration (TFI) application gives your PDA access to the telephony features available on the 5140 IP Appliance. Through this application you can create “soft” buttons on your PDA that, when activated, emulate the buttons on your 5140 IP Appliance.

This feature is currently available on the 5140 IP Appliance.

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Music On Hold

The Music on Hold feature provides callers with music while they are waiting for a call to be connected.

This feature is currently available on the 5020 IP Phone; 5215 IP Phone; 5220 IP Phone; 5140 IP Appliance.

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MTU's Voice Network at a Glance
Voice Network Overview General Information
Voice Network Services Architecture & Features
Support & Management

Policies & Documentation

 
IP Telephony Products

IP Telephone System Features
 
 

About Mitel Networks Corporation
Founded in 1973, Mitel Ntworks has become a leading-edge provider of next-generation IP telephony solutions. The company creates advanced communication solutions and applications in the areas of sppeach recognition, wireless mobility, unified messaging, and customer intereaction soltuions.

 
 
 
 
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MTU Telecommunications Services

 

Please email the webmaster at tcweb@mtu.edu with questions or comments about this site.
Copyright © 2005. All Rights Reserved. MTU Telecommunications Services
This page was last revised: November 28, 2005

This site was designed and developed courtesy of MTU Alumnus, Viki DeMars '01 (STC)